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Cloud Management

The emergence of new technology has affected the way every organization manages its IT services and resources. Much of the current wave of technological evolution has been enabled by cloud computing, and this seems likely to continue for the foreseeable future.

Cloud computing is the delivery of computing services including; Servers, Storage, Databases, Networking, Software, Analytics, and Intelligence over the internet (“the cloud”) to offer faster innovation, flexible resources, and economics of scale.

WHY CLOUD COMPUTING

Speed

Most cloud computing services are provided self service and on demand, so even vast amounts of computing resources can be provisioned in minutes, typically with just a few mouse clicks, giving businesses a lot of flexibility and taking the pressure off capacity planning.

Cost

Cloud computing eliminates the capital expense of buying hardware and software and setting up and running on-premises datacenters—the racks of servers, the round-the-clock electricity for power and cooling, and the IT experts for managing the infrastructure.

Global scale

The benefits of cloud computing services include the ability to scale elastically. In cloud speak, that means delivering the right amount of IT resources—for example, more or less computing power, storage, bandwidth—right when they’re needed, and from the right geographic location.

Productivity

On-site data centres typically require a lot of “racking and stacking”—hardware setup, software patching, and other time-consuming IT management chores. Cloud computing removes the need for many of these tasks, so IT teams can spend time on achieving more important business goals.

Performance

The biggest cloud computing services run on a worldwide network of secure data centres, which are regularly upgraded to the latest generation of fast and efficient computing hardware. This offers several benefits over a single corporate datacenter, including reduced network latency for applications and greater economies of scale.

Reliability & Security

Cloud computing makes data backup, disaster recovery, and business continuity easier and less expensive because data can be mirrored at multiple redundant sites on the cloud provider’s network. Many cloud providers offer a broad set of policies, technologies, and controls that strengthen your security posture overall, helping protect your data, apps, and infrastructure from potential threats.

WHAT WE OFFER

Whether you’re migrating to the cloud or creating a hybrid solution, ICON’s skilled oversight can help your organization avoid problems that often arise. A successful cloud solution requires careful planning, consistent application design approaches, and consistent standards for cloud operations.

CLOUD ASSESSMENT

Success utilizing cloud technology effectively requires careful planning as it may be more complicated than you anticipate.

We will establish a solid foundation for a successful cloud initiative by reducing complexity and developing a clear understanding of how best to integrate the cloud into your organization’s IT strategy. We will assess your organizational infrastructure, on-premise apps, existing servers and more, to create a strategy for migration and adoption.

CLOUD MIGRATION

Whether you’re considering a migration to the cloud, need to expedite a migration, or are interested in a services solution to keep database performance at a premium, ICON has you covered. Our multi-tiered solution lays the foundation for success with a Migration JumpStart and building momentum through Accelerated Migration efforts. Our experts have hands-on experience in migrating and managing cloud applications and database platforms. ICON possesses the expertise, tech-enabled IP, and a track record of performance, to deliver a flawless migration to the cloud.

CLOUD INTEGRATION

At Icon Systems Inc., we strive to make the integration of your current systems to the cloud seamless and secure. We can integrate your current platforms and technologies, connecting various applications, systems, repositories, and IT environments for real-time exchange of data and processes. Once the services integration is complete, the data and integrated cloud services can then be accessed by multiple devices over a network or via the internet, with ongoing management by one of our cloud experts, while maintaining cost effectiveness. Integrate Your Current On-Premises Database to the Cloud.

Software as a Service (SaaS)

We have the technology to deliver where you are, and in whatever form you need. ICON provides the following service models in its SaaS solution

 

Infrastructure as a Service (IaaS)

Whether you want to rent servers and virtual machines (VMs), storage, networks, and operating systems from a cloud provider on a pay-as-you-go, ICON is here to provide you with a seamless experience you cannot get from anywhere.

Platform as a Service(PaaS)

By assessing your company’s cloud platform needs, ICON will provide you with a custom on-demand environment for developing, testing, delivering, and managing software applications without worrying about setting up or managing the underlying infrastructure of servers, storage, network and databases.

Desktop as a Service (DaaS)

 Is your organization looking for an alternative to the traditional desktop deployment model, in which IT administrators install operating system and applications on every employee device? Or the too much time and money spent on installing software, managing upgrades and updates, and attempting to secure the devices? If yes, then ICON’s DaaS model is the solution. With ICON’s DaaS cloud service model, your organization can give users convenient, consistent access to applications and data across devices, safeguard sensitive information, streamline administration and reduce expenditure. Our DaaS model is a way of delivering complete virtual desktop environment to users including operating systems, applications, files and user preferences from the cloud. ICON’s DaaS users can access their desktop environment from a wide variety of devices including; PCs, laptops, tablets, and some smart phones.

Unified Communication as a Service (UCaaS)

ICON’s UCaaS service model delivers different telecom or communications software applications at an affordable cost. It is convenient and scalable as it gives organizations the unique benefit to add or subtract services as necessary. With ICON’s UCaaS, businesses have the opportunity to choose from single-tenant systems, where the services are uniquely built for single clients, or multi-tenant services, in which multiple clients are served by one system.

Contact Center as a Service (CCaas)

 Maximize your customer experience investment with ICON’s CCaaS. ICON’s CCaaS provides a cloud-based customer experience solution that allows companies to utilize a contact center provider’s software. Our CCaaS model allows businesses to purchase only the technology they need, which reduces the need for internal IT support. Our CCaaS is ideal for almost all contact centers, as it offers scalability as operational needs change. By providing the flexibility to pay for only the technology needed, investment is low and costs are significantly reduced while capabilities to better serve customers are expanded.

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